Customer Success Director


Walloon Brabant

Industry

Computer Software, Customer Success Manager

Languages

FR, DU, EN

G.R.A.M.

Challenger

Join a leading technology provider

Experiencing a steep growth, our client is a key player in the Marketing Automation sector.
As a leading technology provider, they offer their clients the opportunity to manage marketing processes and multifunctional campaigns, across multiple channels and with automated messages.
Their own clients are medium to large accounts, mainly in the B2C sector.

 

Your challenge :

As Customer Success Director, you are responsible for managing / farming national key customers.

 

Your responsibilities :

  • You will be in contact with different departments (procurement, marketing, legal, …) within your key customers.
  • You will manage your own team composed by Account Managers & Project Managers.
  • You will manage the entire customer life cycle by helping with services, products delivery and customer satisfaction.

 

Your profile :

  • Bachelor or Master degree, preferably in Business, Marketing
  • Demonstrated professional experience in Digital Marketing concepts (CRM, Email tool(s) and behaviour-based marketing) and in the technological and digital aspects of marketing.
  • You have a strategic behavior and the ability to do some operational tasks.
  • Proficiency speaking FR and NL with a good level of English
  • Creative/innovative thinking, coupled with a can-do attitude
  • Team player with great drive and enthusiasm.
  • Entrepreneurial approach & go-getter attitude are key

 

What’s in it for you?

  • A management position where you will get to sit on the first row of the marketing technology landscape.
  • The opportunity to grow, develop yourself and learn
  • The position will be based in Walloon Brabant.
  • Competitive salary package

 

 

 

Customer Success Director

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Marc Lellouche

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